ScaleHub

Privacy Policy

Introduction and Terms

The operation of our website www.scalehub.com and event.scalehub.com (in the following both also "website") involves the processing of personal data.

This data will be handled by us in a confidential manner and processed in accordance with the applicable laws, especially the General Data Protection Regulation (GDPR) and Germany's Data Protection Act (BDSG). This Privacy Policy is designed to inform you about the personal data we collect from you, what we use it for, the legal basis for the usage and, where applicable, with whom we share it. They will also inform you of your rights in regard to the protection of your data.

Our Privacy Policy contains specialist terms used in the GDPR and BDSG. For your better understanding, we want to explain these terms in simple words:

Personal Data

"Personal data" is all information relating to an identified or identifiable person (Art. 4 Par. 1 of the GDPR). Details of an identified person could be their name or e-mail address.

However, data can also be described as personal if, despite the fact that a person's identity cannot be deduced directly from the data, their identity can nonetheless be deduced by combining the data with other information.

A person could, for example, be identified via their address or bank details, date of birth, username, IP address or location details. The key point is that any information that can be used in any way to identify a person can be described as personal data.

Processing

Under Art. 4 Par. 2 of the GDPR, "processing" describes any process applied to personal data. This especially includes the collection, capture, administration, classification, recording, amendment, printing, making available, use, disclosure, sharing, dissemination, provision, comparison, linking, restriction, erasure or destruction of personal data.

Data Controller and Data Protection Officer

Data Controller

The party responsible for data processing is:

Company: ScaleHub GmbH ("we")

Represented by: Ralf Göbel (COO)

Address: Heidbergstr. 100
22846 Norderstedt
Germany

Phone: +49 (0)40 27814 200

E-mail: contact@scalehub.com

Data Protection Officer

We have appointed an external data protection officer:

Name: Reinher Karl

Company: HABEWI GmbH & Co. KG

Address: Palmaille 96
22767 Hamburg
Germany

Phone: +49 (0)40 18189800

Fax: +49 (0)40 181898099

E-mail: datenschutz@habewi.de

Processing Parameters

We will process the personal data listed in detail under "Processing activities in detail" below, when you use the website. In this process, we will only process data from you that you actively enter on our website (e.g. by completing forms) or that you provide automatically when using our offer.

Your data will exclusively be processed by us and these data will, as a matter of principle, not be sold, leased or provided to any third parties. Insofar as we use external service providers for the processing of your personal data, that will be done in the context of a cooperation with a so-called data processor, where we act as principal and are authorized to give instructions to our contractors.

For the operation of our website, we use external service providers for hosting, and for the maintenance, update and further development. Insofar as other external service providers will be used for individual processing activities that are listed in "Processing activities in detail", they will be specified there.

We do, in general, not transfer any data to any third countries and this is not planned for the future either. Any exemptions from this principle will be explained in the types of processing activities listed below.

The Processing Activities in Detail

1. Description of processing

Whenever anybody visits our website, we automatically collect information that their browser transfers to our server. These data will also be stored in the so-called log files of our system. This concerns the following data:

  • Your IP address
  • Your browser software, its version and language
  • Your operating system
  • The website you were on before you came to ours (referrer website)
  • The pages you visit on our website
  • The date and time of your visit to our website
  • Data volumes transferred

Your IP address is recorded in full in the log files for your protection, because without the collection of your clear IP addresses our data center could not defend against cyber attacks.

2. Purpose

Your data are processed in order to facilitate access to our website, to ensure the website's stability and security, and to enable the statistical evaluation and improvement of our online service.

3. Legal basis

The processing is based on Art. 6 para. 1 f GDPR provided the logfile is essential to provide our services and is based on a consent pursuant to Art. 6 para. 1 a GDPR, if the logfile was not essential and then obtained by us via a cookie banner or cookie content tool. Such consent is voluntary.

4. Duration of storage

Your data will be erased as soon as they are no longer required for the purpose for which they were collected. Where your data have been collected for the purposes of providing our website, they will no longer be required for this purpose when your session ends. The log files will be deleted after 31 days.

Security Measures

In order to protect your personal data from third-party access, we use SSL (secure sockets layer) or TLS (transport layer security) technology that encrypts the communication of data between our website and your device. You can identify SSL/TLS encryption via the small padlock logo on the left of the address bar of your browser.

Data Subject Rights

With regard to the aforementioned data processing carried out by us, you have the following rights as a data subject:

Cookie Settings

You may change your consent at any time by clicking on the cookie settings button. Below is a summary of the cookies used on this website:

Essential Cookies

Essential cookies enable basic functions and are necessary for the proper function of the website.

Statistics Cookies

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

Marketing Cookies

Marketing cookies are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

Last updated: January 2026

© since 2016 ScaleHub GmbH. All rights reserved.